[00:23-00:25] making outbound phone calls.
[00:25-00:29] If this is an emergency, please hang up and dial 911.
[00:29-00:32] To be connected to Consolidated Customer Service,
[00:32-00:33] please press one.
[00:33-00:36] To be connected to Consolidated Collection,
[00:36-01:07] please press two.
[01:07-01:19] Please wait one moment.
[01:19-01:27] Please wait one moment.
[01:27-01:38] Please wait one moment.
[01:38-01:47] Please wait one moment.
[01:47-01:58] Please wait one moment.
[01:58-02:07] Please wait one moment.
[02:07-02:23] Please wait one moment.
[02:23-02:26] This call may be recorded for quality assurance.
[02:26-02:29] We have a special promotion today for select callers.
[02:29-02:32] If you are over 50, please press one now.
[02:32-02:34] If not, press pause.
[02:34-02:37] If you are over 50, please press one now.
[02:37-02:44] If not, press pause.
[02:44-02:47] This call may be recorded for quality assurance.
[02:47-02:51] We have a special promotion today for select callers.
[02:51-02:54] If you are over 50, please press one now.
[02:54-02:57] If not, press pause.
[02:57-02:59] Hello and congratulations.
[02:59-03:01] Just for calling today, we're offering you
[03:01-03:03] a free medical alert device.
[03:03-03:05] You know, it's the little life-saving button
[03:05-03:08] you can wear around your neck in case of an emergency.
[03:08-03:11] These devices are often very expensive,
[03:11-03:15] so press one now to take advantage of this special offer.
[03:15-03:16] Hi, thanks for holding.
[03:16-03:18] This is Jessica on a recorded line.
[03:18-03:20] I see you've been selected for a free medical alert
[03:20-03:23] device, so congratulations.
[03:23-03:25] You know it's that little button you depress
[03:25-03:26] in case you have a bad fall.
[03:26-03:28] I just need to verify a few quick details
[03:28-03:36] so we can get your free device sent out OK.
[03:36-03:37] Sorry I didn't hear you.
[03:37-03:43] Can you repeat that?
[03:43-03:46] Sorry I didn't hear you repeat that.